GENERAL FAQS
What is the rental fee and what does it include?
Check out our WEDDING INVESTMENT page for details on pricing and everything we include.
How many guests can you accommodate?
Up to 200
Do I need to schedule a tour or can I just stop by?
Tours are by appointment only. Please visit our TOUR page to book yours today! If you are unavailable to tour in-person, please contact us at info@riverrlodge.com to set up a virtual tour.
I've taken a tour, what are my next steps to book a date?
After you've toured and would like to book your wedding date, please email us at info@riverrlodge.com with your desired date. Please remember that we can't guarantee a date until we have a signed contract and a paid booking fee. This means that if at the time of your tour, your desired date was available, that does not guarantee that it will still be available when you contact us to book. After we've determined your date is available, we will send you a contract outlining your wedding and bar package that can be signed electronically. Once the contract is signed you will receive an online invoice to pay your 50% non-refundable booking fee which will officially secure your date!
When is my balance due and can I make smaller payments?
After paying the initial 50% to secure your date, your remaining balance will be due 45 days before your wedding day. You are welcome to break that final 50% into smaller payments and can easily use the same invoice link sent to your email to see your remaining balance and conveniently pay anytime you'd like.
What form of payments do you take?
You can easily pay your online invoice with a bank draft or a credit card (there is a 2.5% fee added for credit card transactions). You can also set up a time to drop off cash or check.
What is the average budget for couples getting married at River Run Lodge?
Most of our couples have a budget between $30,000 -$35,000 for all wedding expenses (venue, catering, dress, photographer...etc). Some couples choose to spend more and some have beautiful celebrations for a bit less. In addition to the venue fee, your choice of bar package will be the only other item impacting your total all-in cost at River Run Lodge.
How many hours will I have access to the venue?
We give our couples 14 hours for their wedding day! That means you can arrive in the morning with your hair and make up team, relax in our bridal suite and have a few friends or your florist add decor to the ceremony and reception sites...all with plenty of time for photos before the I do's . PLUS, you get to choose your 14 hour block ending no later than 11pm.
Are there overnight accommodations available?
YES! We are located in the EAGLE CREST RESORT community with many overnight accommodations, including hotel rooms and vacation condos booked directly through Eagle Crest as well as private Airbnb's and VRBO's.
How many cars can your parking lot accommodate & can we leave cars overnight?
Our parking lot holds 60 cars. If you have guests staying within Eagle Crest, there is a FREE shuttle that we encourage guests to use, especially if you have a guest count of more than 150 people. The shuttle is easily scheduled by calling Eagle Crest Guest Services. Since we have many back-to-back weddings we kindly ask that you do not leave your cars in our parking lot overnight.
Do you include table linens, dishes, silverware, etc?
Yes, Yes & Yes! We are pleased to offer our couples linen tablecloths as well as napkins in white, black or ivory, plates, silverware and water glasses for NO additional cost. This is a huge savings, with many venues either charging extra for these items or requiring you to source them from your caterer.
We plan to have our ceremony offsite or only plan to have our ceremony at River Run Lodge, does that change the price?
We only book 1 wedding per day which means our venue fee stays the same no matter if you have a ceremony, reception or both.
Can you send me pictures of your included decor?
In order to get the best idea of what decor we have available, we would love for you to join us for one of our monthly BOOKED COUPLES OPEN HOUSE events. This gives you a great in-person chance to view decor and even play around with pieces to decide what you'd like to use on your wedding day!
Do you include a wedding coordinator?
We don't include a wedding coordinator, however, there will be a River Run team member onsite for your entire 14 hour rental to help however we can! With the combination of your professional full service catering team, our friendly bar staff and all of your other wedding day pros, it's sure to be a great day! If you are still in search of a great wedding coordinator, check our our recommendations HERE.
CATERING & BAR FAQS
What are my catering options at River Run Lodge
At River Run, you have the flexibility to choose your own caterer as long as they offer full-service catering, which means they will have staff onsite to help with food, bussing tables, filling water glasses, etc. We also have recommendations for some of Central Oregon's best and we'd love to share them with you HERE.
How much should I expect to spend on catering & Is there a food minimum?
Between $20-$30/per guest seems to be average for our couples. Prices vary greatly depending on the caterer and the type of food you choose to serve. It's always best to check with the caterers directly when comparing prices. We don't require any type of food minimum! Many venues choose to take a cut from the caterer which is why they require a minimum, but we've chosen not to do that with the hope that our catering relationships are even stronger!
Can I have a food truck cater my wedding?
Yes, a food truck is an awesome option for your wedding reception. Please make sure they provide catering staff to fulfill our "full-service" catering requirement and help your reception run smoothly.
Do we have to utilize your bar service?
Yes, all alcohol sales and service must go through River Run. No outside alcohol is allowed on the property during your 14 hour rental. Because of our alcohol license our bartenders must be the ones serving and monitoring the outgoing alcohol in order to keep you, your guests and vendors safe and have it be an overall successful and FUN day!
How much should I expect to spend on bar service?
On average our couples spend about $22 for each guest over the age of 21. Please check out our BAR SERVICE page for more information on pricing and packages.
Can we bring in our own alcohol to enjoy while getting ready in the morning?
Great question! The bridal suite will be ready for you with a few complementary bottles of champagne! Due to our alcohol license and the liability for you as well as us, we kindly ask that you DO NOT bring any alcohol onto the property during your entire 14 hour rental. Please also note, your contract states, that if outside alcohol is brought onto the property you will lose your $800 cleaning/security deposit as a fine for violating our rental guidelines and policies.
PLANNING FAQS
Can I book a second tour to bring my mom or wedding coordinator?
We only offer 1 private tour with our busy wedding schedule but would love to have you join us for a BOOKED COUPLES OPEN HOUSE event. These events are meant for couples who have already booked their wedding at River Run. It's the perfect opportunity to bring anyone (photographer, caterer, wedding coordinator, maid-of-honor) who needs to better understand the venue. It's also a great opportunity to play around with our decor and make plans for your ceremony and reception layouts. A River Run team member will be onsite to answer any questions!
What time do you suggest we start our ceremony?
Between 4pm - 5pm is a great ceremony time for most of the year. In order to take advantage of daylight in the Winter months a ceremony between 3pm-4pm is also a great option.
How will the tables and chairs be arranged for my wedding?
We would love for you to download our River Run layout pdf HERE. Before your wedding, we'll get in touch to finalize your preferred ceremony & reception layouts.
If we choose the "one-day" option will we have early access to the venue to rehearse?
If you book a one-day rental, we don't include any extra time the day before for a ceremony rehearsal onsite. We would love for you to RSVP for one of our BOOKED COUPLES OPEN HOUSE events to bring anyone who would feel more comfortable viewing the ceremony location beforehand. Many of our couples find that a ceremony rehearsal can easily be done offsite the day before or by taking 20-30 minutes in the morning before heading up to the bridal suite to get ready.
What time does music need to end?
Outside music must end by 9PM and Indoors by 10:30PM
Do you allow outside rental items & when can they be delivered/picked up?
Yes! You are more than welcome to rent your own tables, chairs, wedding decor, etc. With many back to back weddings, we ask that you coordinate with your rental company to deliver/pick up during your 14 hour block.In some cases we may be able to schedule a pick-up time outside of those hours, however you are responsible for breaking down rental items and storing them by the loading door for easy pick up.
Are candles allowed?
Yes! Please make sure they are in a container that extends beyond the flame. Tapered candles are not allowed.
DAY-OF FAQS
Can we bring food for the wedding party while they are getting ready?
Absolutely! Please take advantage of our large kitchen for refrigeration or prepping snacks. We kindly ask that you DO NOT bring in any outside alcohol. For more information on this please see FAQs in the Catering & Bar section.
What is the event cleanup process
We take care of the heavy lifting for you! This means your cleanup responsibility is minimal. It's best to designate a few people to gather up any decor or personal items that were brought in as well as give the bridal suite and grooms dressing rooms a once over to make sure they are left as they were found in the morning (besides trash of course, we'll take care of that)! Everything you bring in must leave with you by your rental end time, as we do not allow couples to return the next day for item pickup.