FAQs
GENERAL QUESTIONS
I've taken a tour, what are the next steps to book a date?
After you've toured and would like to book your wedding, please email us at info@riverrlodge.com with your desired date. Please remember that we can't officially book your wedding or reserve your date until we have a signed proposal and a paid deposit. This means that if at the time of your tour, your desired date was available, that does not guarantee it will still be available when you contact us to book. After we've determined your date is available, we will send you a proposal outlining your wedding and bar package that you can conveniently sign online. Once the contract is signed, you will receive an online invoice to pay your 50% non-refundable booking deposit which will officially secure your date!
How many guests can River Run Lodge accommodate?
175 guests fit comfortably. We can accommodate 200 but it's a bit of a squeeze
What is the rental fee and what does it include?
Check out our WEDDING INVESTMENT page for details on pricing and everything we include.
When is my balance due and can I make smaller payments?
After paying the initial 50% to secure your date, your remaining balance will be due 45 days before your wedding day. You are welcome to break that final payment into smaller payments and can easily use the same invoice link send to your email to see your remaining balance and conveniently pay anytime you'd like.
Do I need to schedule a tour or can I just stop by?
Tours are by appointment only. Please visit our TOUR page to book your today! If you are unavailable to tour in-person, please contact us at info@riverrlodge.com to set up a virtual tour.
What forms of payment do you take?
You can easily pay your online invoice with a bank draft or a credit card (there is a 2.5% fee added for credit card transactions).
How many hours will I have access to the venue?
You will have 14 hours of venue access on your wedding day! That means you can relax in our bridal suite in the morning while a few friends or your florist add decor and final touches to the ceremony and receptions sites and you will still have plenty of time for photos before the I do's. 14 hour blocks can start as early as 8am and end no later than 11pm. Most couples choose the 9am-11pm block.
What is the average budget for couples getting married at River Run Lodge
Most of our couples have a budget between $35,000 - $50,000 for all wedding expenses (venue, bar, catering, dress, photos, florals...etc). Some couples choose to spend more and some have beautiful celebrations for a bit less. In addition to the venue fee, your choice of bar package will be the only other item impacting your total all-in cost at River Run Lodge.
Are there overnight accommodations available?
YES! We are located within the EAGLE CREST RESORT community with many overnight accommodations, including, hotel rooms, and vacation condos booked directly through Eagle Crest as well as private Airbnb's and VRBO rentals.
How many cars can your parking lot accommodate & can we leave cars overnight?
Our parking lot holds 60 cars. If you have a guests staying within Eagle Crest, there is a shuttle that we encourage you to consider using, especially if you have a guest count of more than 150. Please check with Eagle Crest guest services to ensure the shuttle is currently operating and if there are any fees associated with using it. You may also want to consider renting a party bus to transport guests to and from the wedding if many of your guests are staying in Bend. Since we have many back-to-back weddings, we kindly ask that you do not leave your cars in our parking lot overnight.
Do you include table linens, dishes and silverware?
Yes, yes & yes! We are pleased to offer our couples linen tablecloths as well as napkins, plates, silverware and water glasses for NO additional cost. This is a HUGE savings, with many venues either charging extra for these items or requiring you to source them from your caterer.
We plan to have our ceremony offsite or only plan to have our ceremony at River Run Lodge. Does that change the price?
We only book 1 wedding per day which means our venue fee stays the same no matter if you have a ceremony, reception or both.
Do you include a wedding coordinator?
We don't include a wedding coordinator, however, there will be a River Run team member onsite to help with venue related details and to assist the bartenders. With the combination of your professional full service catering team, our friendly bar staff and all of your other wedding day pros, it's sure to be a great day! If you are in search of a great wedding coordinator, check out our recommendations HERE.
BAR & CATERING QUESTIONS
What are my catering options at River Run Lodge?
You have the flexibility to choose your own caterer as long as they offer full-service catering, which means they will have staff onsite to help with food, bussing tables, filling water glasses, etc. We also have recommendations for some of Central Oregon's best and we'd love to share them with you HERE.
How much should I expect to spend on catering & is there a food minimum?
Prices vary greatly depending on the caterer and the type of food you choose to serve. It's always best to check with the caterers directly when comparing prices. We don't require any type of food minimum! Many venues choose to take a cut from the caterer which is why they require a minimum, but we've chosen not to do that with the hope the our catering relationships are even stronger!
Can I have a food truck at my wedding?
Yes, a food truck is a fun option for your wedding reception. Please make sure they provide catering staff to fulfill our "full-service," catering requirement and help your reception run smoothly.
Do we have to utilize your bar service?
Yes, all alcohol sales and service must go through River Run Lodge. No outside alcohol is allowed on the property during your 14 hour rental. If you have rented time on Thursday (Friday weddings only), you are also not allowed to bring alcohol during that time. Because of our alcohol license our bartenders must be the only ones serving the alcohol in order to keep you, your guests and vendors safe and have it be an overall successful and FUN day!
How much should I expect to spend on bar service?
On average our couples spend $29 for each guest over the age of 21. Please see our BAR PACKAGES page for more information on pricing and offerings.
Can we bring in our own alcohol to enjoy while getting ready in the morning?
Great question! The bridal suite will be ready for you with a few complementary bottles of champagne! Due to our alcohol license and the liability for you as well as us, we kindly ask that you DO NOT bring any alcohol onto the property during your entire 14 hour rental. Please also note, you proposal/contract states, that if outside alcohol is brought onto the property you will lose your $800 cleaning/security deposit as a fine for violating our rental guidelines and policies.
PLANNING QUESTIONS
Can I book a second tour to bring family or my coordinator?
We only offer 1 private tour with our busy wedding schedule but would love to have your join us for
BOOKED COUPLES OPEN HOUSE event once you've booked your date! It's a perfect opportunity to bring anyone (photographer, caterer, coordinator, maid-of-honor) who needs to better understand the venue before the big day! It's also the perfect chance to discuss layout, decor and timeline. A River Run team member will be onsite to answer any questions.
What time to you suggest we start our ceremony?
Between 4pm-5pm is a great ceremony start time for most of our couples during the spring/summer/fall months.
How will the tables and chairs be arranged for my wedding?
Once yo book you will have access to your layouts and online planning tool to help with all the setup details. You can also ask our staff to see layout examples during your private tour or booked couples open house.
If we choose the "one-day" option for our wedding, will we have early venue access to have a ceremony rehearsal?
If you book a one day rental, we don't include any extra time the day before for a ceremony rehearsal. We would love for you to RSVP for one of our booked couples open house events to bring anyone who would feel more comfortable viewing the ceremony location beforehand. Many of our couples find that a ceremony rehearsal can easily be done offside the day before or by taking 20-30 minutes on wedding day morning before heading up to the bridal suite to get ready.
What time does music need to end?
Inside music must conclude no later than 10:30pm
Do you allow outside rental items & when can they be delivered/picked up?
Yes! You are more than welcome to rent your own tables, chairs, wedding decor, etc. With many back to back weddings, we ask that you coordinate with your rental company to deliver/pick up during your 14 hour rental block. In some cases we may be able to schedule pick-up times outside of those hours, however, you are responsible for breaking down rental items and storing them outside in the loading dock for easy pick-up.
Are real candles allowed?
Yes! Please make sure they are in a vase that extends beyond the flame. Tapered candles without a tall vase are not allowed. Please note, that spilled wax on the tables or floors may result in the loss of your $800 cleaning/security deposit.
DAY-OF QUESTIONS
Can we bring food to enjoy while getting ready?
Absolutely! Please take advantage of our large kitchen for refrigeration and prepping snacks! We kindly ask that you DO NOT bring any outside alcohol. For more information on this subject, please see the FAQS in the CATERING & BAR section.
What is the event cleanup process?
We take care of the heavy lifting for you! This means your cleanup responsibility is minimal. It's best to designate a few people to gather up any decor or personal items that were brought in as well as give the bridal suite and grooms dressing rooms a once over to make sure they are left as they were found. Everything you bring in must leave with you by your rental end time, as we do not allow anyone to return the next day for pickup.